Two-way
SMS service

Have one-on-one text conversations and give a personal touch to all your engagements. Build trust and retain customers with ease.

Start Sending SMS
Two-way SMS service

Local number rental

USA

1 credit/month

Canada

1 credit/month

SMS rates for USA

Send: 0.009 credit/SMS*
(inclusive of all carrier charges)

Receive: 0.007 credit/SMS*

SMS rates for Canada

Send: 0.015 credit/SMS*
(inclusive of all carrier charges)

Receive: 0.007 credit/SMS*

Global SMS rates

Send: 0.05 credit/SMS*

Receive: Service not available

MMS rates for USA

Send: 0.03 credit/MMS

Receive: 0.015 credit/MMS

MMS rates for Canada

Send: 0.03 credit/MMS

Receive: 0.01 credit/MMS

Note: 1 credit = 1 USD
* Mentioned rates are for one part of SMS with 160 characters.

Important update: SMS and MMS services will be activated only to 10DLC registered Business phone numbers. For more details, please refer to our post.

Business messaging made seamless

Business messaging made seamless

Send and receive Short Messaging Service (SMS) messages to your domestic prospects and customers and expand your reach with multi-channel connectivity. Send one-way international SMS messages using a random short code or long code based on what's supported in a country.

Business messaging made seamless

Send. Receive. Track.

Carry out chat-like SMS conversations from our easy-to-use conversational inbox. Search specific content from your conversations, or track the conversations of your agents and keep your service quality in check. Track the delivery status of every SMS and be sure that your customers receive what you sent.

Boost agent agility with both voice and SMS

Boost agent agility with both voice and SMS

Manage voice calls and SMS conversations in a single window using Zoho Voice's Contact Center. Reach out to customers through SMS even while you're on a call with them and send useful information like links, product details, appointment confirmations, and reservation notifications. Provide a smooth customer experience for customers who need multiple channels to connect with you.

Coverage and availability

Two-way SMS

Two-way local SMS

Local outbound and inbound services are available together in the USA and Canada only. Two-way SMS service is powered by a voice and SMS-enabled local number.

One-way SMS

One-way Global SMS

International outbound SMS service is available in 100+ countries. Global one-way SMS is powered by the same local numbers. But, your recipients receive it from either a short code or a long code depending on what is supported in the destination country.

SMS feature availability

SMS feature availability

Both local and international SMS services are available in all our plans, including the free Solo plan(with user add-ons). SMS is charged as per usage.