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SMS Marketing
Buy credits as an add-on and send SMS campaigns to your contacts.
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Buy credits and send email campaigns without a monthly or annual subscription.
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Learn MoreFrequently asked questions
Do you offer dedicated IPs?
Yes, we do. Wanting to send more than 100,000 emails per month or 50,000 per week and requiring total control of the email-sending IP are some of the reasons we suggest that you consider a dedicated IP. It has to be purchased separately. You can request one by filling out the form embedded on this page.
Do you provide technical support?
Yes. You can write to us at support@zohocampaigns.com or submit your details here to initiate a callback. We also provide limited support during weekends.
What types of payment do you accept?
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions.
How many users can I add to my account?
An admin can have up to four users using the account under them.
Do you offer discounts for non-profit organizations?
Yes, we do provide discounts for non-profit organizations. For details, get in touch with our sales team by filling out this form.
Do I get a free demo?
Yes, we would be happy to show you how the product works, through a web-conference at your convenience. To schedule your personal session, please fill this form.
How does the 14-day free trial work?
The 14-day free trial allows you to access all features of Zoho Campaigns, during which you can add and manage up to 2,000 contacts and send up to three email campaigns (6,000 emails) to them.
What happens when my 14-day free trail expires?
Once expired, your account will be automatically downgraded to the forever-free plan.
How does the forever-free plan work?
The forever-free plan allows you to add and manage up to 2,000 contacts and send up to 6,000 emails (2,000 contacts x 3 campaigns = 6,000 emails) to them. You can view the plan's feature composition here.
Do you offer discount on an annual subscription?
Yes, we offer 25% discount on an annual subscription.
What happens when the syncs I'm running between Campaigns and other applications exceed the number of contacts I have purchased?
We'll automatically upgrade your account to a range that meets the requirement of the sync and deduct the equivalent amount on the next billing date. Let's say that the system needs to bring in 500 more contacts to complete a sync but your limit of 6,000 contacts is reached. In this case, your account will be upgraded to 6,500 contacts.
How many emails can I send per day from Zoho Campaigns?
Zoho Campaigns doesn't have a daily email limit. We suggest that you take your plan's email volume into consideration and send out your campaigns accordingly. For example, if you subscribe to the standard or professional plans, which come with unlimited emails, you can send as many emails as you wish to. If you're in the forever-free plan, which comes with 6,000 emails per month to 2,000 contacts, you can even use up the entire 6,000 emails (2,000 contacts x 3 campaigns = 6,000 emails) in a single day, if you wish.