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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Trusted by over 465,000 businesses globally

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  •  Marketing
  •  Sales
  •  Support
  •  Marketing
  •  Sales
  •  Support

Marketing

Expand your market reach with SalesIQ. Approach and interact with different prospects across borders and various sources in one place.

 

Grab their attention with tailored messaging

Engage every prospect that visits your website. Set up automated triggers for different scenarios to initiate a chat with visitors at exactly the right moment. Strike up a conversation with prospects by sending a message or showing a custom banner based on their areas of interest and how much time they've spent on your web pages.

 

Engage and route prospects with full context

Get an overview of each prospect’s areas of interest by analyzing which pages they’ve visited and what they've said in previous conversations with your agents. Use those insights to respond with relevant information or route them to the perfect live chat agent for their particular needs.

 

Integrate with major marketing apps

Connect Zoho CRM with Zoho SalesIQ to view, add, access, and sync prospect data from both applications. This powerful two-way sync ensures your data is easily accessible at all times. Use the contact information available in Zoho CRM to send targeted emails and newsletters to your prospects, thanks to our integration with Zoho Campaigns.

 

Analyze how your content performs

Derive meaningful insights from the data available in Zoho SalesIQ to identify what your prospects are most interested in on your website. Use that information to refine how you promote your products or services and then evaluate prospect engagement to further focus your marketing efforts.

 

Schedule visitor reports

Get a list of your website prospects sent straight to your inbox. Automate Zoho SalesIQ to generate, schedule, and deliver these reports to you in the format of your choice.

Check out our marketing features

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Sales

Experience better sales and rapid lead conversion with minimal effort. Captivate your prospects with proactive customer engagement using SalesIQ.

 

Let a bot handle the small talk

Create and use customized chatbots that can engage your customers in small talk and answer basic questions with relevant responses, saving your agents valuable time.

 

Segment and match leads to your sales reps

Direct leads to the agent who's best equipped to answer their questions based on which sections of your website each lead spent time on. SalesIQ's customer engagement analytics give your agents an overview of each lead's engagement history with your brand to provide better context for their conversation.

 

Switch to a call with the click of a button

Sometimes the difference between landing the sale and losing the lead is just a simple phone call. Show your prospects how much they matter by connecting instantly over an audio call launched right from your live chat window.

 

Integrate with CRM for better data

Easily access your lead and contact details with the Zoho CRM integration in Zoho SalesIQ. This powerful two-way integration ensures total customer engagement as prospect data is synced and available in both apps for quick reference. Target and engage these leads to turn them into customers.

 

Prioritize your engagement with lead scores

Identify which prospects are most likely to convert with SalesIQ's lead scoring feature. Set your own custom scoring rules to ensure your live agents only spend time with genuine prospects.

 

Translate conversations in real time

Converse with your prospects in their native languages. SalesIQ can instantly translate chat messages from other languages into English and then translate your response back into the sender's original language.

 

Restart the conversation from inside their inbox

Make your email signature more than just a formality. Simply add the SalesIQ embed code to your email signature, and your email recipients will be able to initiate a live chat session with one of your agents from inside their own inboxes.

Check out our sales features

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Support

Get through support tickets faster. Provide smooth, real-time assistance to your customers with SalesIQ.

 

Automate your support with custom chatbots

Leverage the power of automation by using our highly customizable, low-code bot builder. The automated assistants you create can answer a customer’s initial queries, make small talk, display articles, and more before a live support agent is available to take over.

 

Integrate with your help desk

Pair your help desk software with Zoho SalesIQ’s live chat so support agents can address existing support tickets, create new ones, and even screen share with customers while chatting, all within Zoho SalesIQ.

 

Support your mobile experience

Have a mobile app? Ensure that customers get the same advanced live-chat experience that they're accustomed to on your website. Mobilisten by Zoho SalesIQ—our SDK for iOS, Android, and React Native platforms—enables mobile users to initiate a conversation from directly inside your proprietary app.

 

Transfer tricky support sessions to an audio call

Get the perks of phone support without the hassle of complicated installations. Make an audio call from the Zoho SalesIQ chat window to get a complete account of your customer's issues so you fix their problem fast.

 

Support your customers with fewer agents

Automate more of your support interactions by adding FAQs, canned replies, small talk, business terms, and help articles to Zoho SalesIQ. The chatbots you set up can use this data to quickly respond to your customers.

 

Set up advanced monitoring and reports

Oversee the progress of your newly trained support reps using chat monitoring, or get a bird's-eye view of your entire team with our easy-to-use monitoring dashboard. The feedback and reports modules in Zoho SalesIQ can paint a picture of your agent’s performance with just a click.

Check out our Support features

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Awards and recognitions

Zoho Salesiq
Zoho Salesiq
Zoho Salesiq
    

Our Product Benefits

Get started instantly  
Convert leads to customers  
Streamline prospect engagement with automation  
Overcome the language barrier  
Pick up right where you left off  
Connect to CRM
 

Get started instantly

Set up and start using Zoho SalesIQ in a few simple steps. Just embed the live chat code on your website and then customize how Zoho SalesIQ functions to suit your business process. Engage your prospects and customers through a clean, user-friendly interface.

Get started instantly

Zoho SalesIQ for every business type and function

No matter what industry your business belongs to or what business function you're in, SalesIQ can help it grow while fulfilling all your customer engagement plans and can enhance your overall customer experience. Find out how it works for your business.

    

In-app chat with Mobilisten, our mobile SDK

Let your mobile app users quickly get in touch with you from any section of your app. Implement in-app chat support and extend all the other benefits of Zoho SalesIQ to your mobile app with Mobilisten, our mobile SDK available for Android, iOS, and React Native.

Learn more  
In-app chat with Mobilisten, our mobile SDK
Zoho SalesIQ Businesses Globally

Trusted by over 465,000 businesses globally

  • 32,356,836Chats
  • 535,562Operators
  • 465,841Portals
  • 3,328Chatbots
  • 2,257,246,283 visitors recorded

Integrate with your favorite apps

Connect your favorite apps to Zoho SalesIQ to enjoy an uninterrupted flow of data from one system to another. With over 30+ integrations—covering CMS, email marketing, analytics, and more—you'll be able to close deals faster than ever with Zoho SalesIQ.

Learn more  
  •  Woopra
     HubSpot
  •  Clearbit
      Leadberry
  •  Google analytics
      Shopify
  •  Zoho Campaigns
  •  Zoho CRM
     Zoho Mail
  •  Zoho Desk
  •  Mailchimp
     Kissmetrics
  •  Salesforce
     Wordpress
  •  Zendesk
     Dotmailer

New success stories every day

 

"Zoho SalesIQ helped us identify where we’re getting our visitors from and generate quality leads by directly chatting with them. We get an automated email of visitor behavior and downloadable contact data of visitors, which we use for email marketing to generate traffic and leads. Zoho SalesIQ’s mobile app helps us keep connected with our customers 24/7."

Murali Krishnan
Murali Krishnan, Digital Marketing Manager, ABC Fruits

"Our experience with Zoho SalesIQ has been very positive. We are able to now concentrate more on generating sales to both existing and new customers by being easily accessible. Zoho SalesIQ is well-integrated with Zoho CRM. The team behind Zoho SalesIQ is listening to customer requests and constantly trying to improve the product."

 Bo Thygesen
Bo Thygesen, Director | Business Development 2base.com

"After embedding Zoho SalesIQ on our website and operational platform we are closing deals faster and our customer support has never been so efficient. With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to."

Rodrigo Ferrer
Rodrigo Ferrer, CTO | Pró-Laudo
Know who's on your website
    

Make deals over mobile

Connect and interact with your prospects and customers on the go—wherever you are, whenever you're needed. Zoho SalesIQ’s robust mobile app packs all the potent features of our software in a compact app for your phones and tablets.

Sell Smart. Grow big.

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