User-based plans that scale with your team
15-day free trial. No credit card required.
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Customize your plan with optional add-ons
Add-ons
Proactive chat trigger rules
Price/month billed annually
FAQs
Can I get a demo of Zoho SalesIQ?
Yes, we'd be happy to show you how you can make the best use of Zoho SalesIQ. You can schedule a personalized one-on-one demo at your convenience.
Does SalesIQ come with Zoho One and Zoho CRM Plus?
Yes. Zoho SalesIQ is available in the Zoho One and Zoho CRM Plus bundles.
Who is an operator?
Operators are the agents in your team who engage and communicate with your website visitors to provide the desired solution to their questions.
Our free plan gives you 3 operator licenses and our paid plans (Basic, Professional, and Enterprise) are priced per operator. For example, if you have five support agents, you can consider our Professional plan at (US$12.75x5)+ taxes per month (billed annually).
What are brands? How many brands do I get by default when I sign up for SalesIQ?
Brands help you manage the different customer touchpoints like website, mobile app, and email signature live chat of your business in a single place. You get one brand by default with the free plan. But you can buy more as add-ons.
For example, consider an organization Zylker Corp. running retail, financial, and healthcare businesses. As they have different websites and mobiles apps for each of them, they'll need three brands, and can manage the website, mobile app, and any messaging apps related to a single business line like retail under one brand.
With the free plan, Zylker will get one brand by default to run their retail business, and will have to purchase brand add-ons for their financial and healthcare businesses at US$16 each.
How does the visitor tracking add-on work?
Each pricing plan has a tracking limit (10K visitors/month for the Free plan, 50K visitors/month for the Basic plan, 100K visitors/month for the Professional plan, and 200K visitors/month for the Enterprise plan). Once you've exceeded the visitor tracking limit specified for your plan, you can extend it with the visitor tracking add-on.
For example, if you're in the Basic plan and have already crossed 50K visitors in a month, you can extend your tracking limit by an additional 100K by paying US$90
What modes of payment do you accept?
We accept payment via Visa, MasterCard, American Express, and PayPal. For yearly subscriptions, you can also make payments through bank transfer or check transfer.
Do I have to provide my banking/card details to sign up?
No, you don't need to provide any payment details to sign up for our 15-day free trial. This is required only when you upgrade your plan after the trial period.
What happens after my trial ends?
At the end of your 15-day trial, if you wish to have all your data, customizations and advanced features intact, you'll need to purchase a subscription. If you choose to not continue your subscription to Zoho SalesIQ after your trial ends, your account will be downgraded to our Free plan, where you can continue to connect with your customers.
Do you offer a money-back guarantee?
Yes. If at any point you're not satisfied with our product or service, you can cancel your subscription and get a refund based on our company refund policy.
Can I change my subscription plan?
You can upgrade or downgrade your subscription plan whenever you want to meet your business's requirements in every season.
How safe is my data?
At Zoho, we take data security very seriously. That's why we have been audited for industry standards certifications such as ISO 27001, ISO 27017, ISO 27018, ISO 27701 and compliance with the SOC 2 Type II. We also comply with HIPAA, GDPR, CCPA, and Swiss-U.S. Privacy Shield Framework. We have also taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of customer information. Please check our Security Whitepaper to know more or write to us at security@zohocorp.com with any questions you have.
Where can I find your terms of service and privacy policy?
Please refer to the following links for our terms of service and privacy policy.
Have more questions?
Our team is available to assist you 24/5, Monday through Friday. Feel free to get in touch with us or write to us at support@zohosalesiq.com.