Skip to product menu
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Work Smarter with Zia

Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy.

Zia homeZia

AI for Sales Teams

Increase sales productivity and improve your bottom line.

Cross-sell customers

By analyzing sales patterns, Zia recommends products or services to cross-sell for each customer and predicts when they are likely to make a repeat purchase.

Cross-sell customers

Get in touch sooner

Zia analyzes when each client usually opens emails, answers calls, or visits your website, and suggests the best time to contact them so you can get in touch on the first try.

Get in touch sooner

Reduce busywork

Zia combs through your organization's activity history to identify patterns and suggests workflows and macros that can automate routine processes.

Reduce busywork

Know your leads

Zia can scrape the internet and parse email signatures to fill in missing information like a lead's company size, phone number, or office address.

Know your leads

Give your CRM a talking to

Recording client info is useful, but sometimes it feels like a chore. Now sales reps can chat with Zia to update records or dictate notes.

Give your CRM a talking to
  • Cross-sell customers
  • Get in touch sooner
  • Reduce busywork
  • Know your leads
  • Give your CRM a talking to
Import DataImport OptionsConnect to Any Data SourceData BlendingData Blending

AI for Sales Managers

Make smarter predictions and delegate more effectively.

Prioritize winning

Zia predicts which deals are likely to close so sales reps can focus on the highest-value customers. Managers can see which deals are "trending up" and "trending down" and delegate tasks accordingly.

Prioritize winning

Build AI-powered predictions

Use our no-code builder to make machine learning predictions for any dataset your organization needs. Zia scores how accurate her own predictions are so you can monitor data quality over time.

Build AI-powered predictions

Respond faster

Zia notifies you when she detects anomalies like a sharp drop in new leads or sudden increase in calls. Act earlier to harness an advantage or fix a problem.

Respond faster

Delegate efficiently

Let Zia distribute leads to the best sales rep based on their availability and how well they handled similar leads in the past. Triage responses based on the detected sentiment and intent of each customer email.

  • Prioritize winning
  • Build AI-powered predictions
  • Respond faster
  • Delegate efficiently
Prioritize winningBuild AI-powered predictionsRespond fasterDelegate efficiently

Business Intelligence

Reports on request

Ask Zia to generate reports for you. If you write, "show me support tickets by channel this month," then Zia can generate a bar chart on the fly.

Reports on request

Reinvent the spreadsheet

Ask Zia to generate charts or pivot tables from your spreadsheets, or browse through her suggestions for visualizing your data.

Reinvent the spreadsheet

Plan ahead

To help you make more accurate predictions, Zia analyzes trends, seasonal patterns, and chooses between thirteen mathematical models to find the one best suited to forecasting your data.

Plan ahead

Anomaly detection

Zia notifies you about sudden changes in sales or support workloads, customer issues, and sales performance so you can get a head start patching problems and honing your advantages.

Anomaly detection
  • Reports on request
  • Reinvent the spreadsheet
  • Plan ahead
  • Anomaly detection
Reinvent the spreadsheetPlan ahead Anomaly detection

One Search for Everything

Search across your whole business.

Search with full context

Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they're mentioned in. Write a reply or make an update from the search results.

Personalized results

Looking for someone? Zia analyzes the recency and frequency of your interactions, as well as a colleague's proximity within your organization to deliver the most relevant results first.

AI-Powered Productivity

Zia helps you get more done.

A second pair of eyes

Zia makes grammar suggestions using machine learning techniques to analyze the context of each sentence. Use Zia's style suggestions to avoid clichés, fix run-on sentences, and change passive voice to active voice.

A second pair of eyes

Translation powered by Zia

Zia uses a machine learning model to translate chats, emails, and other messages in 16 languages.

Translation powered by Zia

Organize your notes

Zia recommends tags for notes and suggests the best notebook for each note. Use voice commands to find a note, send it to a friend, or set a reminder about it.

Organize your notes

Chat about it

Whether you're adding a task to a project, searching for a sales report, or applying for time off, you can chat with Zia to get the job done quickly.

Chat about it
  • A second pair of eyes
  • Translation powered by Zia
  • Organize your notes
  • Chat about it
A second pair of eyes Translation powered by ZiaOrganize your notes Chat about it

Customer Experience

Respond faster and keep customers happy.

Free up support agents

Reduce workloads by embedding the Zia bot on your website to answer common questions using information from your knowledge base. Alternately, build a scripted bot that can provide information, qualify leads, or even schedule appointments.

Free up support agents

Improve response times

Zia reads every support ticket and suggests a response from your knowledge base before your support agent even opens it. Click once to add Zia's suggestion to your response.

Improve response times

Route tickets intelligently

Zia recommends tags for notes and suggests the best notebook for each note. Use voice commands to find a note, send it to a friend, or set a reminder about it.

Route tickets intelligently

Shopping recommendations

When customers view items in your online store, they'll see related items down below, courtesy of Zia. She analyzes your sales history and visitor patterns to suggest other things your customers may want.

Shopping recommendations
  • Free up support agents
  • Improve response times
  • Route tickets intelligently
  • Shopping recommendations
Free up support agents Improve response timesRoute tickets intelligently Shopping recommendations