Does Zoho adhere to Information Security Standards?
Where is my data stored? Can I choose where my account and data will be located?
Will Zoho employees have access to our data and what data will they have access to?
Is data stored on Zoho cloud products encrypted ?
How are encryption keys managed, and can customers upload their own keys?
How are passwords for Zoho cloud services stored ?
How is customer data segmentation implemented in Zoho cloud services?
How does Zoho protect itself against DDos attacks ?
Does Zoho conduct penetration tests and code scans ?
I found a vulnerability in one of your products. How do I report it ?
Does Zoho have an incident response program ?
What are Zoho's responsibilities in the event of a security incident ?
Is Zoho PCI DSS compliant ?
As a customer of Zoho, what are the additional security options I have to protect my data?
If a customer discontinues Zoho service, how long is their data retained ?
What is Zoho's business continuity and disaster recovery plan ?
What is your data backup policy ?
What controls you have in place while accessing customer data?
What is your availability SLA commitment ?
What is your risk assessment process? How often is risk assessment performed?
What is your employee background verification policy?
What certifications does Zoho possess to demonstrate its compliance with standards?
Will you share my data for the purpose of law enforcement?