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CRM

Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

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Thrive

Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Social

All-in-one social media management software.

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Campaigns

Create, send, and track targeted email campaigns that drive sales.

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Forms

Build online forms for every business need.

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Survey

Design surveys to reach and interact with your audience.

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Sites

Online website builder with extensive customisation options.

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PageSense

Website conversion optimization and personalisation platform.

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Backstage

End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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LandingPage

Smart landing page builder to increase conversion rates

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Publish

Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

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Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
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Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

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Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
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IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
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Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
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IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Marketplace
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The ultimate social media solution for agencies and larger teams

Whether you're an agency handling multiple social media accounts or a business owning multiple brands, Zoho Social is the only unified tool you'll need to streamline your social media marketing journey and boost efficient collaboration.

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The ultimate social media solution for agencies and larger teams Conversion Conversion rate        

Reflect your branding with your social media management tool

As an agency handling multiple clients or a conglomerated business, we understand how important it is to have your branding embossed in the tool you use. With the agency edition, you can make Zoho Social yours. Here's how:

Create a customized domain

 

Give your brand a face by uploading your logo and setting your favicon with just a swift tap.

Collaborate with your team

 

Create a truly customized domain and share the link with your clients for easy access.

Create a customized domain
Collaborate with your team

Set an approval workflow and streamline the process

While handling multiple brands, you must be careful with the work setup and permissions you grant your team. With Zoho Social, you can add as many brands as you want and set roles and permissions for each.

Set roles and permissions
Invite clients with access links

Set roles and permissions

 

Create customized work titles and set permission levels as per your agency's hierarchy or choose from a set of available roles such as marketer, designer, and manager.

Invite clients with access links

 

Invite clients by creating externally accessible links and limiting the set of performable actions they can access. This ensures your clients stay informed throughout every step.

Brainstorm and collaborate with your team

Social media marketing is a collaborative and creative process; indeed, having the team involved in the planning makes it easy. Using Zoho Social's collaborative dashboard, you can:

Initiate campaign discussions

 

Initiate conversations and discuss ideas for your next campaign. Team members can share the scheduled post and get suggestions.

Share posts and drafts

 

View or share drafts and scheduled posts for approval. This ensures that the assigned team member is always informed and looped in before publishing posts.

Share performance reports

 

Share performance reports and metrics to understand how things have worked for the brand.

Initiate campaign discussions
Share posts and drafts
Share performance reports

A sorted calendar to have it all planned

As an agency, you often need to sort calendars for the brands you handle. This makes room for consistency and allows you to publish wisely constructed posts. Using Zoho Social's calendar, you can easily plan your weekly/monthly social media posts.

Publish to all your favourite channels
Cross-brand posting feature
Compose with ZIA

Publish to all your favourite channels

 

Publish and schedule posts to all your channels at once. And rescheduling is as easy as just dragging and dropping.

Cross-brand posting feature

 

Use the cross-brand posting feature if you have sister brands and have a common announcement to be made.

Compose with ZIA

 

Defeat creative block using our publishing assistant ZIA to generate captions, hashtags, and even images for your posts.

A unified Inbox bringing customer service under one dashboard

No matter how many brands you manage on social media, it gets hectic to switch from one channel to the other replying to engagement and messages. Having it all under one dashboard saves time and ensures you don't miss out on anything. With Zoho Social's unified Inbox:

View and respond to engagement

 

View and respond to all essential engagement actions such as comments, messages, reviews, and mentions across channels.

Assign work and set priority

 

Assign work to your teams and get conversations going. You can also set the priority level for each engagement action.

Track conversation history

 

Track conversations with your users and understand their wants better.

View and respond to engagement
Assign work and set priority
Track conversation history

Listen to everything happening around the market with the monitor dashboard

It's vital to stay up-to-date on industry trends and discussions. With Zoho Social's monitor dashboard, you can track all essential engagement actions and know what your audience is saying about you.

Create listening columns
Follow relevant hashtags
Track competitors

Create listening columns

 

Create customized listening columns that let you track engagements such as comments, mentions, likes, reviews, and reposts.

Follow relevant hashtags

 

Follow hashtags and see the conversations going around the topics you're interested in.

Track competitors

 

Keep an eye on your competitors by creating a dedicated column without having to actually follow them.

Analyze what's worked for you and strategize smarter

In the social media marketing journey, it's necessary to evaluate trends and know what's worked well for you. Using Zoho Social's analytics feature, you can generate and view in-depth reports that provide you with keen insights.

View post performance metrics

 

View what types of posts have worked well for you. This includes metrics such as paid vs organic posts and the type of media that's received the highest engagement.

Analyze audience demographics

 

Know your audience well; see demographic reports that reveal which geographical locations and age groups your audience belongs to.

Share reports with clients

 

Go a step further and share the reports with your clients by inviting them or exporting the report in the required format.

View post performance metrics
Analyze audience demographics
Share reports with clients

Transform your social media marketing journey as an agency now

Try Zoho Social Choose the plan that suits you best