Skip to product menu
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Getting Started with Zoho Mail

Zoho Mail is a collaborative business communication platform for the modern workforce. It is a blend of classic email and modern collaborative tools such as comments, likes, and sharing. The new Zoho Mail Suite comprises the following applications which are essential for every business:

Email - Email, the backbone of every organization, facilitates a professional means of communication both inside and outside your organization.

Calendar - Time management, events, and meeting organizer. 

Contacts - Contacts and Address book management, Group Address, Organization contacts. 

Tasks - Effectively manage work for you and your team, Group Tasks, and Subtasks. 

Notes - A single place to note down your ideas/  thoughts or scribbles, add images and/or attachments.  

Streams - Innovative collaboration within teams, built around email designed with provisions to like/ comment and more open interactions. 

Bookmarks - Access all your important reference pages from within your mailbox.

Resources - Schedule and manage shared resources such as meeting rooms, training rooms and other essential features.

eArchive - A central repository that allows you to restore your permanently deleted emails.

Compose and send a new email

  1. Login to Zoho Mail
  2. Click on the New Mail button in the left pane of your Mailbox. The Zoho Mail Composer will open.
  3. Enter the required details like To, CC, Subject, and email content.
  4. You can use the rich formatting options present in the Composer to format your email content.
  5. Once your mail is drafted, click the Send button in the top left corner of your Composer.

The email will be sent to the recipient. You can find this email in your Sent folder. Learn More.

Note:

You can enable Outbox delay so that the email lands in the Outbox folder for the specified duration before being sent to the recipient.

Insert Signature

You can add custom signatures to the emails that you send. Zoho Mail allows you to have multiple signatures that can be linked to your email alias/ address.

  1. Login to Zoho Mail
  2. Click the Settings  icon.
  3. Go to Signatures and click on the + icon to create a new Signature.
  4. Enter the details of the Signature with the preferred formatting and Click Save. You can also insert images like logos.

To learn more about Signatures, refer to the video below.

Click here for detailed instructions about using Signatures.

Viewing emails

All the emails you receive will be listed in your Zoho Mail inbox. Unread emails are listed in Bold. You can click on the received email in the listing to open the new email. 

You can choose how you view your email listing using the Mail View Options:

  • Email listing View - You can view the email listing in Classic View or Compact View. Learn More.
  • Open message in - On clicking on any email, you can choose to open the email in a preview, as a new tab, or a new window. Learn More.
  • Show message with - You can choose if you want the email listing to display only the Subject of the email or both the Subject and Summary. Learn More.
  • Conversation View - It groups emails into conversation threads. You can unthread the emails by turning the Conversation View OFF. Learn More.

Responding to Emails

Once you open an email you have received, you can choose exactly how you want to respond to the email. You can Reply, Reply All, or Forward. Learn More.

ReplyThe reply will be sent only to the Sender of the original email.
Reply AllThe reply will be sent to all the recipients of the original email.
ForwardThe original email will be sent to the recipient of your choice.

Manage your Inbox

You can easily manage your emails by organizing them according to your preference and convenience. You can manually move the email(s) in your Inbox to the corresponding custom folder. Click on the plus icon next to the Folders listing to create a custom folder with the name of your choice. 
import-new2.jpg

Move emails into Folders

  1. Select the relevant email(s) from your inbox using the checkbox next to the email in the listing.
  2. Click on the Move to icon at the top of the listing.
  3. Choose the corresponding folder from the drop-down. You can also create a new folder to move the email(s) to by entering the name and clicking on Create.

The selected email(s) will be moved to the chosen folder. 

Filters

You can configure Filters for your inbox to avoid manually moving the emails from your inbox. You can also use filters to perform other activities on incoming emails like applying tags, forwarding to, marking as read etc.

  1. Login to Zoho Mail
  2. Click the Settings  icon.
  3. Go to Filters and click on the New Filter option.
  4. The Create Filter dialog box pops up on screen. Enter the required details like Name, conditions, criteria, action etc and Save the filter.

Emails that match the criteria mentioned in the filter will automatically be moved to the mentioned folder. Visit the Filter page for detailed instructions.

Tags

You can apply tags of different colors and names to your emails to categorize them. Click on the plus icon next to the Tags listing to create a custom tag with the name and color of your choice. Learn More.

  1. Select the relevant email(s) from your inbox using the checkbox next to the email in the listing.
  2. Click on the Tag as icon at the top of the listing.
  3. Choose the corresponding tag from the drop-down. You can also create a new tag to apply to the email(s) to by entering the name and clicking on Create.

Along with tags, you can also flag important emails for easier access. Hover on the relevant email in the listing and click on the Flag icon to flag the email. All the flagged emails will be listed under the Flagged view in the left pane. 

 

Searching Emails

Zoho Mail search allows you to search for entities across all the applications like Notes, Tasks, Emails etc using any parameter you require. Using Quick Access, you can easily locate any section of the Settings that you need to find.

You can search for emails using different criteria like From, To/CC, In folder, Tag, Contains, Subject, Attachment Name etc. You can search with a combination of these criteria to narrow down the search results.

Search history in Zoho Mail search lets you choose from previously used search parameter combinations, making it easy to repeat any search. The Search includes multiple application specific filter parameters that can be used to shorten your Search. You can view a list of these parameters here.

Refer this page for detailed instructions about the new Zoho Mail Search.

Integrations and extensions

Integrations and extensions in Zoho Mail allow you to access and perform actions in Zoho Applications and other third-party applications without having to leave your mailbox.

In addition to the in-house applications available as extensions, you can also enable and install other third-party applications from Zoho Marketplace. Learn more.

Zoho Mail mobile application is available on Android and iOS.

Still can't find what you're looking for?

Write to us: support@zohomail.com