General
What is Zoho WorkDrive?
What is a Super Admin?
What is a Team Admin?
What are team members?
What are the different plans available in Zoho WorkDrive?
What are the supported browsers for Zoho WorkDrive?
What are the supported languages for Zoho WorkDrive?
Can I create documents, spreadsheets, and presentations within Zoho WorkDrive?
What are the supported file formats for Zoho WorkDrive?
What are the cloud storage services available via the Cloud Picker option?
How does Search work in WorkDrive?
Can I add new files or folders to a folder shared with me?
How much storage does WorkDrive provide?
Is there an upload limit based on the WorkDrive edition?
Are there any restrictions in external sharing for trial account users?
What is Zoho Directory?
What is Zoho Directory Sync?
Team Folders
What are Team Folders?
Who can create Team Folders?
Who can share files and folders in a Team Folder?
Can I share a Team Folder with external users?
What are the access permissions available for external users?
Who can delete files in a Team Folder?
Who can view Team Folder activity?
Who can view access stats and activity of files in a Team Folder?
How can I restrict external sharing in a Team Folder?
Can I restrict downloads in a Team Folder?
Where can I see all the externally shared files and folders in a Team Folder?
Is there a limit on the number of Team Folders created in a team?
Is there a limit on the number of users added to a Team Folder?
Is there a limit on the number of files or folders stored in a Team Folder?
Can I leave a Team Folder?
What will happen if someone leaves a Team Folder?
Can I restore a deleted Team Folder?
Admin Console
How can I add members to my team?
How can I add or remove user licenses in my WorkDrive team?
How can I view the storage used by each Team Folder or member?
Can I assign the Super Admin role to a Team Admin?
How do I change my team logo on Zoho WorkDrive?
How can I transfer files and folders of a member who leaves my team?
What will happen when I suspend a member?
Will suspended users still take up their licenses?
How can I restrict external sharing for my team?
How can I enable or restrict automatic conversion of files that I upload to Zoho WorkDrive format?
How can I restrict the creation of public Team Folders to only Team Admins?
Can I download my team's activity report?
How can I configure the security policies in WorkDrive?
Can I be part of multiple team accounts in Zoho WorkDrive?
Desktop sync apps
What are the different desktop sync apps available for Zoho WorkDrive?
What operating systems are supported by these sync apps?
How many files and folders can I upload at a time?
What is the maximum file size I can upload via the WorkDrive sync apps?
How can I add files and folders to sync apps?
How often are the files synced?
What is Selective Sync in WorkDrive Sync?
Why don't the overlay icons appear?
What are the .zdoc, .zsheet, and .zslides extensions?
What actions can be done on a file or folder?
Can I create or delete a Team Folder using the desktop apps?
What will happen if I delete a file or folder via the desktop apps?
Can I change the upload and download speed on my desktop apps?
How do the desktop apps use my computer storage?
What if the desktop apps detect any virus in my file?
How many computers can I link to a single WorkDrive account?
How many accounts can I link to a single computer using TrueSync?
Where are the WorkDrive files located on my computer?
How secure is Zoho WorkDrive for Desktop?
Can I choose a shared network folder or external drive as my sync folder on desktop?
Can I keep the Sync app folder inside a folder which is used by other apps?
Can I use an external hard disk drive or thumb drive to sync WorkDrive files?
What happens when I disconnect a computer?
Can I access files and folders in my system after uninstalling the desktop apps?
Payment and Billing
Is there a free trial period available for Zoho WorkDrive?
Can I upgrade, downgrade, or cancel my WorkDrive subscription at any time?
What modes of payment do you accept?
Will I lose all my team documents if I don't renew my plan on time?
My WorkDrive Trial has expired. How can I upgrade now?
Can I buy additional storage?
Is it possible to buy less than three licenses in WorkDrive?
Is there any discount in pricing for Non-Governmental Organizations and Educational Institutions?
Migration
From which services can I migrate to Zoho WorkDrive?
Who can perform the migration to Zoho WorkDrive?
How do I enable the WorkDrive migration tool?
What data cannot be migrated?
Do I need to convert any of my files to their respective Zoho format before I migrate?
How do I fix migration failures?
Does WorkDrive use a third-party tool for migration?
How long will the migration log data be maintained?
Will my data be deleted from my source service after migration?
I did not migrate some users earlier, but I want to migrate now. What should I do?
Can I perform multiple migrations for the same user?
Can I map a user from my source service with a new user in WorkDrive?
How can I fix unmapped users?